Questions
Everything you might want to ask
If your question is not answered here, write to us at info@espsychics.com. We are always happy to help.
For clients
Is there an offer for returning clients?
Returning clients can email their Advisor to request up to five free minutes toward a call. Confirm the offer with the Advisor before calling; it is not automatically applied to scheduled sessions or email readings. If you need help reaching an Advisor, contact espsychics@gmail.com.
How much does a reading cost?
Each Advisor’s rates are listed on their profile and confirmed at checkout. Contact your Advisor or espsychics@gmail.com if you would like help choosing a session.
How does a reading work?
Choose an Advisor and contact them or our support team to confirm the rate, session length, delivery method and availability before paying. Follow the connection instructions agreed with your Advisor.
What should I ask?
Bring one or two honest questions rather than a long list. Readings flow best when the Advisor is allowed to follow what comes through. You are welcome to say nothing at all and let the Advisor begin.
Is the Advisor tested?
Yes. Every Advisor sits a live test reading with Chinhee and Sunhee before being listed, and is assessed for accuracy, authenticity and positive energy. We check twice.
Can I change or cancel my session?
All sales are final. No refunds will be issued, except where required by law. If either party cancels a phone or video reading, you have one year from cancellation to reschedule and complete it. Unused payments expire after that period, subject to applicable law. Contact espsychics@gmail.com and see the No Refunds & Rescheduling policy linked below.
Are you available outside business hours?
Availability varies by Advisor. Contact your Advisor to confirm a suitable time and time zone; profile badges do not indicate live availability.
What if my reading does not resonate?
Tell us. Our reputation rests on the readings people recommend to friends, and we would rather hear from you than have you leave quietly.
Do you offer pet psychic readings?
Yes. Several Advisors work with animals. Mention your pet in your booking question so the Advisor can prepare.
Is a reading suitable for everyone?
Readings are for guidance and entertainment, for adults 18 and over, and are not a substitute for medical, legal or financial advice. If you are in crisis, please contact a qualified professional.
For Advisors
Do I need to link back to ESPsychics?
Approved directory Advisors are asked to display an ESPsychics banner or link on their own website. The application records that you understand this request. Our team can provide the banner when arranging your listing.
How do I offer instant readings?
To offer instant readings you must have an approved listing in the directory and be willing to be tested. In the application, select both Directory listing and Instant phone/chat readings, and confirm that you are willing to complete a test reading. Our team will review the application and arrange testing and service setup if considered. Applying does not activate live calling.
How do I feature my listing?
Submit your application first, then contact info@espsychics.com about current membership options and featured placement. Membership payments and placement are arranged with our team; there is no membership checkout on this site yet.
What are tips to get my listing approved?
Use a real image and a realistic name, keep each field brief, link a real website or blog where you offer bookable services, and keep videos and links relevant and tasteful. Over-claiming as a master or certified expert hurts your application. We are looking for Advisors whose main work is giving readings.
What if my listing is rejected?
You are welcome to resubmit following the guidelines above. If you feel there are special circumstances, contact us and we will consider them.
Can I submit articles or products?
Only registered Advisors with a listing may submit an article or product for consideration, and not everything submitted will be a fit. Tangible items for the shop are welcome; intangible or promotional products are not.
